Twice this week we’ve been called into businesses who wanted more control of the chaos they were living with.
And…. so, we grabbed our cape and mask, put our pants on over our trousers and flew off to save the day. But in both cases, when we got there, the day really didn’t need saving. Like many clients before them, these clients were ashamed of the chaos. They’d been told that their business need to be written down, contained on a few sheets of A4, strategised until it could take no more, and squeezed into nice ordered milestones in a tidy row.
Like many of us, they assumed that this received wisdom must have value, because surely…..nNo “expert” would be telling them to do these things just for the sake of it. Now, don’t get us wrong, we love a decent plan, and it’s nice to have a vague idea of where you are heading, but to us, nothing is a bigger risk to your business than the assumption that you can make a linear plan and that somehow that is how things will work out.
Some kinds of chaos are not OK – the can’t find the desk, all your receipts in an old carrier bag on the passenger seat of your car, can’t remember the last time your email inbox was in control – kind is far from ideal.
It adds to your stress, damages your customer service and makes life hard. But…. the kind of chaos where you keep your mind open about new ideas which might make your organisational day-dream come true, a plan so ambitious it can’t be easily combined in a couple of pages of A4, a gut instinct that some leads are just worth following, even if they don’t meet an immediate need?
That’s more than OK, that’s the way to make a great big dent in the market.Posted by Rachel Warhurst | 1 comments