There are lots of ideas about what makes a high performing team this blog series covers some aspects of high performing teams which are less commonly discussed.
Ascribe best intent
Very few people come to work intending to be awful to other people (although we all have bad days). Sometimes when another person is behaving in a way which is causing us stress, or irritating you, it can be very useful to try to understand their behaviour in a way which assumes they have good intent. To do this it can be useful to think of positive things which that person may think they are showing you, or to identify things which you are doing which they may be responding to. For example, that micromanager who is always meddling may be attempting to ensure you are feeling supported and valued. If this is a the case, are there ways to help them to support you differently, or to show them that you don’t need that support? That colleague that seems cold, and stand-offish may be responding to how focussed you are on your work – perhaps you need to find different ways to interact with them at a time when both of you can focus on it? Of course this technique won’t always work, but high performing teams tend to be good at exploring multiple options in order to give themselves the best possible chance of finding a workable solutions.
Blog by Isla…