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Customer Services

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Customer Services is an area of business where things change fast- and you’ll need to keep up. Our expectations as consumers are changing all the time and this directly impacts what your customers expect of you, even if you are only dealing business-to-business. Did you know that a 5% increase in customer retention can increase profits by 125%? This is an area where it really pays to have the very latest research into how trends and expectations are changing and not rely on some of the very outdated conventional wisdom which is all too readily available.

We can train your team, mystery shop them and work side by side with them to bring in the very latest research and improve your customer experience.

Lovely things people say about us….

Like rocket fuel for your business

Reminded me why I do what I do!

Supremely creative and personable

An unstoppable Ooomph-mobile

Their ideas for generating business and growing my business were outside the box, inside the box - they owned the box!

I feel like I've finally been given permission to be me, and still succeed.

WOW!

We can't quite take in everything that is happening to us now!

Immediate value and could be applied to any business and would have a positive effect either saving money, making money or making you work more effectively.

Fantastic value for money and is a very safe investment.


Blog

Action Learning - 1
Jan 18, 2021
Self-care for Entrepreneurs
Jan 04, 2021
Productivity Hacks
Dec 14, 2020

Twitter

  • about 21 hours agoNeed to magic up some sales? Check out our Ooomphology! #strategy #processes https://t.co/fA3b9GbL24 #pic #lego https://t.co/foyxucAIWI
  • about 2 days agoCheck out this weeks #OoomphSnippets on Action Learning... this is the first in a series on this topic! https://t.co/akjhLL3LZS

Contact Us ?

t: (08)44 358 5777 e: tellmemore@rubystarassociates.co.uk
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